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Connect your email and calendar; Narwhal starts working the same day.
AI operations, compared
Narwhalvs.Viktor
Move beyond a chat-based AI coworker to a system that owns customer work, records, and next actions.
How it compares
Narwhal runs your B2B business. Viktor is a managed AI coworker for Slack and Teams.
Comparison
Narwhal
AI ops center for B2B SMBs
Viktor
A managed AI coworker that executes work from Slack and Microsoft Teams.
B2B operations by default
Prospecting through back office
General AI employee for business teams
Built-in prospecting
Find, enrich, and file prospects
Lead generation through integrations
CRM-native customer graph
Direct CRM sync and writeback
Actions across connected business tools
Native operating surfaces
Inbox, deals, tickets, invoices
Slack, Teams, and delivered artifacts
Company-wide memory
Shared context across every team
Persistent memory shared across the team
Self-improving operating memory
Every run improves future work
Suggests automations from team patterns
Narwhal
Integrations
Works with your stack.
What Narwhal runs
One agent across the work that keeps your business moving.
Turns pipeline into revenue.
Narwhal runs your entire top of funnel, so your team starts every day selling, not preparing.
Prospects overnight
Finds and scores your best-fit leads overnight, before you're at your desk.
Drafts in your voice
Follow-ups, proposals, and battlecards, written the way you write.
Books the demo
Chases the reply and puts the demo on your calendar without a nudge.
Overnight run
While you slept
Qualified5
Nordwind Travel
76 fit
Cedar & Pine
72 fit
Harbor Freight
69 fit
Outreach3
Forma Architects
Proposal sent
Brightline Studio
Follow-up drafted
Lumen Health
Sequence started
Booked1
Atlas Logistics
Thu · 2:00 PM
NarwhalDrops the demo in
Retains every customer.
The moment a customer reaches out, Narwhal answers, in minutes, on every channel they use.
Replies in minutes
Email, chat, and WhatsApp, every message answered the minute it lands.
Triages every ticket
Sorts the queue, clears the FAQ backlog, and loops in the right owner.
Catches churn early
Scores churn risk and drafts the save plan before you lose the account.
Maya · Vela CoReplyRe: Moving our onboarding call
Hi Maya, happy to move it. Does Thursday at 10:00 work on your side?
I'll send a fresh invite and let the team know.
Replied 2 min after she wrote, in your voiceTicket routed to billing
Deniz · Kavak Group
Churn risk flagged
Vela Co · save plan ready
Runs your back office.
Narwhal handles the work that fills your team's afternoons, and learns how your company runs as it goes.
Ships the reports
Financial reports, invoices, and meeting notes, done before you ask.
Keeps the CRM clean
Records updated and filed after every action. Nothing left stale.
Sharpens every run
Every workflow it completes teaches it your company, the next run is faster.
INV-456789Sent$284,342.57
Sent to client · due in 15 days
Prepared and sent by Narwhal at 7:00 AM
Payment
Back office3/5
Weekly financial report
3 invoices prepared & sent
Meeting notes filed to CRM
Refresh CRM records
Competitor update
Why Narwhal
The easiest hire you'll ever make.
Works where you work
Slack, email, WhatsApp, chat, no new software for your team to learn.
You're never locked in
Your data stays in your tools; Narwhal works on top of them.
It gets smarter as you use it
Every completed task teaches it how your company works.
Everyone on your team benefits
Sales, support, and ops share one assistant with one memory.
Enterprise-grade security out of the box
Scoped permissions and a full audit trail on every action it takes.
Common questions
Viktor vs Narwhal, without the spin.
How is Narwhal different from Viktor?
Viktor is a capable general AI coworker inside Slack and Teams. Narwhal adds a CRM-native operating model around the agent: built-in prospecting, durable customer records, native work surfaces, approvals, and quality review.
Do I need technical expertise to use Narwhal?
No. Both products are designed for teams rather than infrastructure specialists. Narwhal starts from the B2B process and its records, so operators can describe the outcome without assembling the workflow themselves.
Can Narwhal replace our Viktor setup?
Yes when customer operations need to live in more than chat. Narwhal keeps the conversation, customer context, work queue, approval, evidence, and next action together across the business.
What happens to our existing CRM and company data?
Narwhal connects directly to the CRM and other systems of record, then maintains a shared operational graph around them. Approved actions write back so the source records stay current.
How does implementation time compare?
Start by connecting email, calendar, and CRM and selecting the first recurring jobs. Narwhal's built-in B2B model means the team can expand into support, billing, and reporting without redesigning the foundation.
